Skip to content
CLUBSCOPEINSIGHT ENGINE
Replay mode.No model API key is configured, so the assistant’s wording is replayed from recorded transcripts.Every figure on this site is computed and verified live from the dataset.What that means

Social · member #1751

Simone Vandermeer

Joined 9 Feb 2025 via referral

Churn risk

Low

Why this score

Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.

v1.2.0

No signal fired

Nothing in this member's record crossed a threshold in either direction, so the score sits at its floor.

This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.

Discretionary spend

1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.

$3,090

Where they go

Visits by facility across the full 24-month record.

Visit cadence

Sep 24 – Aug 26
Sep 24Sep 25Aug 26

Event attendance

  • Movie Night on the Lawn 20266 Jul 2026attended
  • Back to School Splash 2026 (2)5 Jul 2026attended
  • Father-Son Scramble 2026 (2)25 Jun 2026attended
  • Budget and Dues Presentation 2026 (2)18 Jun 2026no show
  • Derby Day Party 20264 Jun 2026attended

What staff actually heard

Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.

  • neutral30 Apr 2026Marissa Ford, Membership Director · Front desk

    Asked about the timeline for the short game area.

  • positive10 Mar 2026Marissa Ford, Membership Director · Phone

    Says the fitness centre refresh is the reason they renewed the family membership.

  • negative28 Dec 2025Tom Halloran, Food and Beverage Manager · Email

    Says the booking system loses their preferences every single time.

  • negative3 May 2025Tom Halloran, Food and Beverage Manager · Email

    Said the welcome pack arrived a month after they joined and nothing has followed it.