Junior executive · member #1739
Dimitri Kilgore
Joined 23 Jan 2025 via event
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Discretionary spend dropping+21
$170 in the last 90 days against a personal baseline of $552.
- Visit cadence falling+17
7 visits in the last 90 days against a personal baseline of 11.1 — down 37%.
- Unresolved friction on record+8
1 negative interaction logged in the last six months.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$1,523
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Budget and Dues Presentation 2026 (2)18 Jun 2026no show
- Spring Four-Ball 20265 May 2026no show
- Back to School Splash 202623 Apr 2026attended
- Member-Guest Invitational 202630 Mar 2026attended
- Father-Son Scramble 202624 Feb 2026no show
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- negative25 Jul 2026Tom Halloran, Food and Beverage Manager · Email
Sent a steak back twice on Friday and then asked for the cover to be taken off the bill.
- neutral6 Feb 2026Grace Okonjo, Events Coordinator · Front desk
Likes that they can always get a court before lunch, but wondered aloud why it is so quiet.
- neutral17 Jul 2025Tom Halloran, Food and Beverage Manager · Email
Says their spouse has never been to the club and does not see the point of it.