Junior executive · member #1735
Stephanie Vandermeer
Joined 18 Jan 2025 via event
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Bringing guests-9
6 guests hosted in 90 days — members who introduce others rarely leave.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$1,886
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Junior Golf Clinic 202630 Jul 2026attended
- President’s Cup 2026 (2)18 Jul 2026no show
- Back to School Splash 2026 (2)5 Jul 2026attended
- Family Pool Party 2026 (3)22 Jun 2026no show
- Cigar and Scotch Evening 202631 May 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral11 Mar 2026Anita Reyes, Front Desk · Front desk
Confirmed their son’s age band for junior competition eligibility. No action requested.
- neutral18 May 2025Raymond Petit, Controller · Front desk
Asked to come off the golf newsletter but stay on club-wide notices.
- negative4 Mar 2025Marissa Ford, Membership Director · Committee
Told the front desk they are not actually sure what their membership includes.
- neutral20 Jan 2025Colin Barrow, General Manager · Email
Asked whether the kitchen can accommodate a coeliac guest at a private dinner.