Non resident · member #1715
Eric Vandermeer
Joined 1 Sep 2024 via waitlist
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Unresolved friction on record+8
1 negative interaction logged in the last six months.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$953
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- President’s Cup 2026 (2)18 Jul 2026attended
- Family Pool Party 2026 (3)22 Jun 2026attended
- Family Pool Party 202610 Mar 2026no show
- Wine Dinner: Northern Rhone 202612 Jan 2026attended
- Derby Day Party 2025 (3)28 Nov 2025attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- negative12 Jul 2026Dale Whitcombe, Head Golf Professional · Email
Cancelled a private dinner for twelve and moved it to a restaurant in Plano.