Full golf · member #1710
Stephanie Mortimer
Joined 19 Aug 2024 via referral
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
No signal fired
Nothing in this member's record crossed a threshold in either direction, so the score sits at its floor.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$4,713
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Junior Golf Clinic 202630 Jul 2026no show
- Spring Four-Ball 2026 (2)3 Jun 2026attended
- Junior Club Championship 20266 Apr 2026no show
- Member-Guest Invitational 202630 Mar 2026attended
- Father-Son Scramble 202624 Feb 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral21 Jun 2026Marissa Ford, Membership Director · Email
Requested a locker closer to the entrance for mobility reasons.
- neutral15 Jan 2025Bethany Cruz, Front Desk · Survey
Left a jacket in the locker room; returned to them the following week.