Full golf · member #1661
Anton Vandergriff
Joined 4 Dec 2023 via waitlist
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Visit cadence falling+23
16 visits in the last 90 days against a personal baseline of 32.1 — down 50%.
- Bringing guests-9
9 guests hosted in 90 days — members who introduce others rarely leave.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$9,388
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Back to School Splash 2026 (3)16 Jul 2026attended
- Father-Son Scramble 2026 (2)25 Jun 2026attended
- Family Pool Party 2026 (3)22 Jun 2026attended
- Spring Four-Ball 2026 (2)3 Jun 2026attended
- President’s Cup 202627 May 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- positive30 Dec 2025Colin Barrow, General Manager · Email
Hosted four guests for the Saturday shotgun and asked about sponsoring the member-guest next year. Flagged for the GM.
- neutral19 Jul 2025Marissa Ford, Membership Director · Survey
Wanted clarification on the monthly guest limit at the pool. Raised at the weekly staff meeting.
- neutral14 Nov 2024Marissa Ford, Membership Director · Survey
Asked for a copy of last year’s statement for their accountant.