Full golf · member #1614
Robert Abernathy
Joined 19 May 2023 via waitlist
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Bringing guests-9
4 guests hosted in 90 days — members who introduce others rarely leave.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$6,498
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Spring Four-Ball 2026 (2)3 Jun 2026attended
- President’s Cup 202627 May 2026no show
- Back to School Splash 202623 Apr 2026no show
- Trivia Night 202619 Feb 2026no show
- Trivia Night 202529 Dec 2025attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral4 Aug 2026Tom Halloran, Food and Beverage Manager · Email
Likes that they can always get a court before lunch, but wondered aloud why it is so quiet.
- positive3 Mar 2025Dale Whitcombe, Head Golf Professional · Email
Has not missed a Wednesday ladies day since March.
- neutral11 Feb 2025Priya Venkat, Member Services · Front desk
Asked what happens to the initiation fee if a member resigns within five years.
- negative29 Nov 2024Grace Okonjo, Events Coordinator · Front desk
Said the halfway house was shut on a Saturday afternoon with no signage. Nothing outstanding.
- neutral14 Nov 2024Tom Halloran, Food and Beverage Manager · Front desk
Called to confirm the dress code for the club championship dinner.