Non resident · member #1597
Camila Delacroix
Joined 18 Feb 2023 via event
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Discretionary spend dropping+14
$121 in the last 90 days against a personal baseline of $221.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$718
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Independence Day Cookout 20261 Aug 2026attended
- Movie Night on the Lawn 20266 Jul 2026attended
- Chef’s Table Tasting 20262 Jan 2026attended
- Quarterly Member Forum 2025 (2)20 Dec 2025attended
- Club Championship 2025 (3)23 Jun 2025attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral14 Jul 2026Nora Sinclair, Fitness Manager · Survey
Requested the club history booklet as a family gift. Copied to food and beverage.
- neutral29 Mar 2026Nora Sinclair, Fitness Manager · Phone
Asked whether the club will be open on the public holiday and at what hours.