Full golf · member #1570
James Ellsworth
Joined 24 Oct 2022 via waitlist
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Bringing guests-9
6 guests hosted in 90 days — members who introduce others rarely leave.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$18,211
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Independence Day Cookout 20261 Aug 2026attended
- Junior Golf Clinic 202630 Jul 2026attended
- President’s Cup 2026 (2)18 Jul 2026attended
- Back to School Splash 2026 (3)16 Jul 2026attended
- Back to School Splash 2026 (2)5 Jul 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral29 Dec 2025Anita Reyes, Front Desk · Front desk
Confirmed their son’s age band for junior competition eligibility.
- positive28 Jul 2025Priya Venkat, Member Services · Survey
Their company has taken a table at the charity scramble for the third year.
- positive25 Mar 2025Priya Venkat, Member Services · Phone
Stopped by the shop to thank Dale for the fitting. Says the new irons have taken four strokes off.
- neutral11 Nov 2024Priya Venkat, Member Services · Survey
Asked whether the kitchen can accommodate a coeliac guest at a private dinner. Passed to the golf shop.
- neutral4 Sep 2024Bethany Cruz, Front Desk · Phone
Confirmed they will be travelling for most of July and asked us to hold event mail.