Full golf · member #1478
Andrew Tremaine
Joined 24 Apr 2021 via referral
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Long tenure-2
5 years of membership.
- Bringing guests-9
21 guests hosted in 90 days — members who introduce others rarely leave.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$11,079
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Independence Day Cookout 20261 Aug 2026no show
- Junior Golf Clinic 202630 Jul 2026attended
- Spring Four-Ball 2026 (2)3 Jun 2026attended
- President’s Cup 202627 May 2026attended
- Ladies Member-Member 202613 May 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral11 Feb 2026Board Secretary · Survey
Enquired about adding a spouse mid-year and how the dues would be prorated. Flagged for the GM.
- neutral4 Jun 2025Raymond Petit, Controller · Email
Enquired about parking during the works on the north entrance.
- neutral11 Jan 2025Marissa Ford, Membership Director · Email
Enquired about parking during the works on the north entrance.
- neutral16 Oct 2024Priya Venkat, Member Services · Email
Asked for a copy of last year’s statement for their accountant.