Corporate · member #1452
Patricia Yamashita
Joined 31 Jan 2021 via corporate
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Long tenure-3
6 years of membership.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$3,748
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Easter Egg Hunt 202618 Aug 2026attended
- Derby Day Party 20264 Jun 2026attended
- Ladies Member-Member 202613 May 2026attended
- Junior Club Championship 20266 Apr 2026attended
- New Member Reception 2025 (2)28 Jul 2025attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral16 Aug 2026Board Secretary · Front desk
Asked what happens to the initiation fee if a member resigns within five years. Logged for the committee.
- positive18 Jan 2026Nora Sinclair, Fitness Manager · Survey
Sent a note after the wine dinner saying it was the best evening they have had here. Will revisit at renewal.
- positive5 Aug 2025Colin Barrow, General Manager · Email
Their company has taken a table at the charity scramble for the third year.