Social · member #1418
Andrew Chowdhury
Joined 11 Sep 2019 via legacy
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Long tenure-4
7 years of membership.
- Visit cadence rising-6
Visits up 35% on this member's own baseline.
- Bringing guests-9
9 guests hosted in 90 days — members who introduce others rarely leave.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$7,576
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Movie Night on the Lawn 20266 Jul 2026attended
- Father-Son Scramble 2026 (2)25 Jun 2026attended
- Budget and Dues Presentation 2026 (2)18 Jun 2026attended
- Derby Day Party 20264 Jun 2026attended
- Ladies Member-Member 202613 May 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- positive8 Apr 2025Dale Whitcombe, Head Golf Professional · Email
Described the club to a guest as the only place their whole family actually agrees on.
- positive30 Mar 2025Dale Whitcombe, Head Golf Professional · Phone
Wants to turn the standing Thursday game into a fourball and is looking for a fourth.