Non resident · member #1379
Adriana Devereaux
Joined 30 Apr 2018 via waitlist
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Discretionary spend dropping+11
$103 in the last 90 days against a personal baseline of $163.
- Long tenure-5
8 years of membership.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$504
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Family Pool Party 2026 (2)16 Apr 2026no show
- Trivia Night 202619 Feb 2026attended
- Casino Night 2025 (4)24 Jun 2025attended
- New Member Reception 20257 Jun 2025no show
- Holiday Gala Dinner 20252 Apr 2025attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- positive8 May 2025Raymond Petit, Controller · Front desk
Introduced a colleague from the office who is now on the waitlist. Logged for the committee.
- negative2 Dec 2024Colin Barrow, General Manager · Front desk
Reported the practice green has been in poor condition for weeks. Awaiting a response from the member.
- neutral23 Nov 2024Grace Okonjo, Events Coordinator · Front desk
Confirmed their son’s age band for junior competition eligibility.