Social · member #1332
Patricia Aguilar
Joined 28 Mar 2017 via waitlist
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Long tenure-6
9 years of membership.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$3,787
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Easter Egg Hunt 202618 Aug 2026no show
- Junior Golf Clinic 202630 Jul 2026attended
- Back to School Splash 2026 (3)16 Jul 2026attended
- Movie Night on the Lawn 20266 Jul 2026attended
- Back to School Splash 2026 (2)5 Jul 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- positive7 May 2026Raymond Petit, Controller · Front desk
Asked for the crab cake recipe for a dinner party at home. Kitchen sent it over.
- positive14 May 2025Tom Halloran, Food and Beverage Manager · Front desk
Volunteered for the junior golf clinic again this summer, third year running.
- positive10 Apr 2025Board Secretary · Front desk
Offered to chair the greens committee if a seat comes open.
- neutral31 Oct 2024Dale Whitcombe, Head Golf Professional · Email
Asked for a copy of last year’s statement for their accountant. Awaiting a response from the member.