Full golf · member #1275
Tyler Delacroix
Joined 2 Oct 2013 via event
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Long tenure-8
13 years of membership.
- Bringing guests-9
16 guests hosted in 90 days — members who introduce others rarely leave.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$16,744
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Independence Day Cookout 20261 Aug 2026attended
- Junior Golf Clinic 202630 Jul 2026attended
- President’s Cup 2026 (2)18 Jul 2026attended
- Ryder Cup Match Play 20269 Jun 2026no show
- President’s Cup 202627 May 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- positive12 Jan 2026Dale Whitcombe, Head Golf Professional · Phone
Complimented the bunker work on 7 and 12; said the course looks the best it has in a decade. Escalated to the general manager.
- neutral3 Jan 2026Board Secretary · Front desk
Requested that club correspondence go to their personal address rather than work.
- negative7 Nov 2025Raymond Petit, Controller · Front desk
Unhappy about the dues increase and said it was communicated late and badly.