Non resident · member #1235
Devon Bradbury
Joined 1 Oct 2010 via referral
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Unresolved friction on record+8
1 negative interaction logged in the last six months.
- Long tenure-8
16 years of membership.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$1,863
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Easter Egg Hunt 202618 Aug 2026attended
- Back to School Splash 2026 (2)5 Jul 2026attended
- Ladies Member-Member 202613 May 2026attended
- Back to School Splash 202623 Apr 2026attended
- Family Pool Party 2026 (2)16 Apr 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- negative19 Jul 2026Raymond Petit, Controller · Committee
Frustrated that the tee sheet was already full the moment the booking window opened.
- neutral28 Aug 2025Bethany Cruz, Front Desk · Email
Asked whether junior members may use the fitness centre unaccompanied.
- positive7 Jan 2025Nora Sinclair, Fitness Manager · Front desk
Wants to turn the standing Thursday game into a fourball and is looking for a fourth.
- positive9 Nov 2024Marissa Ford, Membership Director · Email
Described the club to a guest as the only place their whole family actually agrees on. Nothing outstanding.