Non resident · member #1189
Charles Bellweather
Joined 12 May 2007 via waitlist
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Visit cadence rising-6
Visits up 35% on this member's own baseline.
- Long tenure-8
19 years of membership.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$2,088
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Junior Golf Clinic 202630 Jul 2026attended
- Back to School Splash 2026 (2)5 Jul 2026no show
- Cigar and Scotch Evening 202631 May 2026attended
- Family Pool Party 2026 (2)16 Apr 2026attended
- Trivia Night 202619 Feb 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral2 Jan 2026Stuart Lang, Tennis Professional · Survey
Requested a locker closer to the entrance for mobility reasons. Passed to the golf shop.
- neutral3 Aug 2025Colin Barrow, General Manager · Front desk
Wanted clarification on the monthly guest limit at the pool.
- neutral23 Apr 2025Tom Halloran, Food and Beverage Manager · Email
Called about a duplicate charge on the November statement. Posting error, resolved same day.