Non resident · member #1180
Nathan Devereaux
Joined 18 Jun 2006 via referral
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Extended absence+6
Last on site 70 days ago.
- Long tenure-8
20 years of membership.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$908
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- President’s Cup 2026 (2)18 Jul 2026no show
- Ryder Cup Match Play 20269 Jun 2026attended
- Derby Day Party 20264 Jun 2026no show
- Cigar and Scotch Evening 202631 May 2026attended
- Ladies Member-Member 202613 May 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- positive6 Nov 2025Priya Venkat, Member Services · Phone
Has been bringing the same two guests every other Friday and asked about reciprocal cards for them.
- neutral13 Oct 2025Marissa Ford, Membership Director · Front desk
Called about a duplicate charge on the November statement. Posting error, resolved same day. No action requested.