Non resident · member #1153
Lucia Halvorsen
Joined 30 May 2003 via legacy
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Long tenure-8
23 years of membership.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$3,662
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Junior Golf Clinic 202630 Jul 2026attended
- President’s Cup 2026 (2)18 Jul 2026attended
- Ryder Cup Match Play 20269 Jun 2026attended
- Spring Four-Ball 20265 May 2026attended
- Casino Night 202624 Mar 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral31 Mar 2026Tom Halloran, Food and Beverage Manager · Email
Enquired about changing membership category at renewal. Awaiting a response from the member.
- neutral11 Nov 2025Tom Halloran, Food and Beverage Manager · Email
Called to confirm the dress code for the club championship dinner.
- positive19 Jun 2025Tom Halloran, Food and Beverage Manager · Front desk
Introduced a colleague from the office who is now on the waitlist.