Corporate · member #1146
Eric Duxbury
Joined 3 Feb 2003 via corporate
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Visit cadence falling+20
5 visits in the last 90 days against a personal baseline of 8.9 — down 44%.
- Long tenure-8
24 years of membership.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$4,578
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Ryder Cup Match Play 20269 Jun 2026attended
- Trivia Night 202529 Dec 2025no show
- Casino Night 2025 (4)24 Jun 2025no show
- Back to School Splash 202510 Jan 2025attended
- Bourbon and Barbecue Evening 202428 Dec 2024no show
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- positive29 Aug 2026Tom Halloran, Food and Beverage Manager · Email
Stayed after the member meeting to thank the board for being straight about the pool project. Raised at the weekly staff meeting.
- positive14 Jan 2025Dale Whitcombe, Head Golf Professional · Phone
Stopped by the shop to thank Dale for the fitting. Says the new irons have taken four strokes off.