Full golf · member #1135
Victor Jamison
Joined 31 Dec 2001 via event
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Visit cadence falling+20
31 visits in the last 90 days against a personal baseline of 56.7 — down 45%.
- Discretionary spend dropping+15
$2320 in the last 90 days against a personal baseline of $4778.
- Long tenure-8
25 years of membership.
- Bringing guests-9
9 guests hosted in 90 days — members who introduce others rarely leave.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$17,105
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Easter Egg Hunt 202618 Aug 2026no show
- President’s Cup 2026 (2)18 Jul 2026no show
- Back to School Splash 2026 (2)5 Jul 2026no show
- Father-Son Scramble 2026 (2)25 Jun 2026no show
- Ryder Cup Match Play 20269 Jun 2026attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral24 Jun 2026Tom Halloran, Food and Beverage Manager · Email
Asked what happens to the initiation fee if a member resigns within five years. Noted on file.
- positive7 Dec 2025Colin Barrow, General Manager · Committee
Stopped by the shop to thank Dale for the fitting. Says the new irons have taken four strokes off.
- neutral2 Dec 2025Tom Halloran, Food and Beverage Manager · Front desk
Left a jacket in the locker room; returned to them the following week.
- negative1 Aug 2025Anita Reyes, Front Desk · Phone
Says the wine list has not been touched and half of it is unavailable anyway.
- neutral1 Jul 2025Stuart Lang, Tennis Professional · Front desk
Wanted to know whether the courts are lit for evening play through the winter. Logged for the committee.
- neutral22 Apr 2025Board Secretary · Front desk
Wanted to know whether the courts are lit for evening play through the winter.