Corporate · member #1120
Neil Nakamura
Joined 29 Feb 2000 via corporate
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Long tenure-8
27 years of membership.
- Bringing guests-9
10 guests hosted in 90 days — members who introduce others rarely leave.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$2,364
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- President’s Cup 2026 (2)18 Jul 2026attended
- Ryder Cup Match Play 20269 Jun 2026no show
- Spring Four-Ball 2026 (2)3 Jun 2026no show
- Junior Club Championship 20266 Apr 2026attended
- Spring Four-Ball 2025 (2)29 Oct 2025attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- negative23 Dec 2025Raymond Petit, Controller · Phone
Objected to the roof assessment arriving with no warning.
- negative10 Jul 2025Dale Whitcombe, Head Golf Professional · Front desk
Unhappy the championship pairings were posted late and were wrong when they appeared. Member declined a call back.