Corporate · member #1118
Rosalind Vandermeer
Joined 4 Nov 1999 via corporate
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Long tenure-8
27 years of membership.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$4,186
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Back to School Splash 2026 (3)16 Jul 2026attended
- Back to School Splash 2026 (2)5 Jul 2026attended
- Derby Day Party 20264 Jun 2026attended
- Spring Four-Ball 2026 (2)3 Jun 2026no show
- Cigar and Scotch Evening 202631 May 2026no show
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral5 Aug 2025Grace Okonjo, Events Coordinator · Email
Asked about the process for putting a membership on hold during a sabbatical.
- negative4 Jul 2025Tom Halloran, Food and Beverage Manager · Email
Unhappy about the dues increase and said it was communicated late and badly.
- negative1 Jan 2025Bethany Cruz, Front Desk · Phone
Complained the range balls are worn out and it is affecting their practice. Membership director to follow up.