Full golf · member #1089
Richard Halvorsen
Joined 19 Aug 1993 via legacy
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Long tenure-8
33 years of membership.
- Bringing guests-9
26 guests hosted in 90 days — members who introduce others rarely leave.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$18,398
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Back to School Splash 2026 (4)25 Aug 2026attended
- Back to School Splash 2026 (2)5 Jul 2026attended
- Father-Son Scramble 2026 (2)25 Jun 2026attended
- Ryder Cup Match Play 20269 Jun 2026attended
- Derby Day Party 20264 Jun 2026no show
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral9 May 2026Nora Sinclair, Fitness Manager · Email
Enquired about adding a spouse mid-year and how the dues would be prorated. No action requested.
- negative19 Feb 2026Raymond Petit, Controller · Committee
Food and beverage discussed at the February committee. Covers are down on last year and the interim kitchen is stretched thin. Search is open.
- positive15 May 2025Board Secretary · Email
Volunteered for the junior golf clinic again this summer, third year running.
- neutral1 Jan 2025Raymond Petit, Controller · Front desk
Asked whether the club will be open on the public holiday and at what hours.