Non resident · member #1085
Andrew Pickering
Joined 15 Jul 1993 via referral
Churn risk
Why this score
Every signed term the model added, heaviest first. Baselines are this member’s own history rather than the club average — a social member who visits twice a month has not disengaged, and comparing them to a full-golf cadence would manufacture a crisis.
- Long tenure-8
33 years of membership.
This score is arithmetic, not a language model. It is produced by churn model v1.2.0 — a versioned, unit-tested weighted sum evaluated as at 31 Aug 2026, the last date the dataset covers. Run it twice and you get the same number; run it next quarter after a weight changes and the version tells you why it moved. A model would give none of that, and a retention budget defended to a board committee needs all of it.
Discretionary spend
1 Sep 2025 to 31 Aug 2026. Dues excluded: they are contractual and post regardless of engagement.
$849
Where they go
Visits by facility across the full 24-month record.
Visit cadence
Sep 24 – Aug 26Event attendance
- Member-Guest Invitational 202630 Mar 2026attended
- Halloween Costume Party 2026 (2)19 Feb 2026attended
- Trivia Night 202529 Dec 2025attended
- Derby Day Party 2025 (3)28 Nov 2025attended
- Club Championship 2025 (3)23 Jun 2025attended
What staff actually heard
Free-text notes from the front desk, email, surveys and committee. Real club intelligence is not only numeric.
- neutral12 Jul 2025Stuart Lang, Tennis Professional · Committee
Updated billing address after a move within Preston Hollow.
- positive9 May 2025Nora Sinclair, Fitness Manager · Front desk
Has not missed a Wednesday ladies day since March. Copied to food and beverage.
- positive23 Nov 2024Marissa Ford, Membership Director · Front desk
Asked to be put on the list for the Pinehurst trip before it had even been announced.